Privacy policy

Last updated: 26 October 2026

We attach great importance to protecting your personal data. This privacy policy explains what data we collect, how we use it and what rights you have regarding your data when you visit or use our Shopify online shop.

1. Data controller

Ludwegs OG
Koflerweg 11/1
6275 Stumm
DPO Ludwig Glaser

2. Data collected and purposes of use

a. Contact information: When you contact us, for example by placing an order, making an enquiry or subscribing to our newsletter, we may collect information such as your name, email address, delivery address and telephone number. This information is used to process your order, communicate with you and provide our services.

b. Payment information: When you place an order, we collect payment information such as credit card details or other payment methods. This data is used exclusively to process your order and is transmitted securely over encrypted connections.

c. Usage data: When you visit our online shop, we automatically collect information about your visit, such as your IP address, browser type, date and time of your visit, pages visited and time spent on the site. This data is used to analyse shop usage, improve our service and make the shop easier to use.

3. Sharing data

We do not share your personal data with third parties unless this is necessary to perform our contract with you or is required by law. This includes service providers such as payment processors or shipping partners. In such cases, your data is shared in accordance with data protection requirements.

4. Cookies and tracking technologies

Our online shop uses cookies and similar technologies to improve the user experience and collect statistical data. You can adjust your cookie settings in your browser. Further information is available in our cookie policy.

5. Your rights

a. Access: You have the right to request information about the personal data we hold about you.

b. Rectification: You can have inaccurate or incomplete data corrected or completed.

c. Erasure: You have the right to request deletion of your data when it is no longer necessary to retain it or when you have withdrawn your consent.

d. Objection: You may object to processing of your data insofar as it is based on legitimate interests or direct marketing.

6. Contact details for data protection enquiries

If you have questions, concerns or requests regarding your data, please contact:
Ludwegs OG, for the attention of Ludwig Glaser
Koflerweg 11/1, 6275 Stumm, Austria
Email: sebastian@sebastianretz.com